I registered but I haven't received an email from you?

If you registered but didn't receive an email from us please check your spam or junk folder. You should have received an email from campaigns@myhealthlondon.nhs.uk.

  
The other common reasons are typos when typing your email address. Please try again to register and if you still have problems contact us via our contact page.

How do I access free programmes to help me with my health?

Login into your MyHealth London account to access free programmes to help you with your diabetes. If you do not have an account we also list various free programmes that are available in North West London here.

Will the MyHealth London Service offer any advice on medical-related issues?

The MyHealth London Service does not provide individual advice to patients hence will not respond to questions about individual health issues. Any websites and apps we suggest should never replace advice from your doctor, nurse or dietitian.

You must always seek medical help and advice for any medical condition, diagnosis, or treatment you need from your health care team. Please call 999 in an emergency or call NHS 111 if you have an urgent medical problem and you’re not sure what to do.

How do I unsubscribe?

On the bottom of the emails you have received you will find an option to update your preferences or unsubscribe from our emails altogether.

Why have I received an email inviting me to create an account?

Your GP has requested that we contact you to create a MyHealth London account for you. Please speak to your GP if you think this is a mistake.

What areas of London does MyHealth London Service support?

The MyHealth London service is working on behalf of over 350 GP practices in Hammersmith and Fulham, Kensington and Chelsea, Westminster, Ealing, Hounslow, Brent, Hillingdon and Harrow.